The information we collect
Information collected during the reservation process
Making an online booking requires you to fill in the reservation form. The information we need to process your reservation includes: your first and last name, telephone number, e-mail address, arrival time and company details if you would like to receive an invoice.
Information collected automatically
When you visit our website some information is collected automatically e.g. your IP address, domain name, type of browser and operating system etc.
How we use your personal information
We do not pass on or sell your personal information to any third parties.
The information collected during the reservation process is used solely for the purpose of providing apartment rental services.
If you signed up to our newsletter or if you have given your consent to receive it, we will use your information to send you the newsletter.
The information collected automatically can be used to analyze user behaviour on our website as well as demographic data or to personalize the contents of our website. The information is automatically collected about each user.
The information collected when you send us an enquiry will be used solely for the purpose of answering your e-mail.
In the event of the inspection made by the General Inspectorate for the Protection of Personal Data, your personal information may be disclosed to their staff in compliance with the Data Protection Act.
If you break our Terms and Conditions or the law, we may be required by law to disclose your information to the police or any other law enforcement or regulatory body.
Contact with guests
If you have made a reservation, you may receive e-mails from us about your booking. We may also contact you by phone, if we need to provide you with some important information about your reservation.
If you signed up to our newsletter or if you have given your consent to receive it, we will use your information to send you the newsletter by e-mail.
How we protect your personal information
When we collect your information, the communication between your computer and our server is encrypted using the SSL (Secure Socket Layer). Additionally, our databases are kept secure against third party access.
Contact with us
The information is collected by Friendly Inn Anna Cieszyńska-Polak, ul. Johna Baildona 24b/17, 40-115 Katowice, Poland.