Booking conditions

Booking system

Choose an apartment that suits you best and use our quick and easy booking system to make your reservation.

Simply:

  • use the search boxes below the top menu to select reservation dates and number of guests, then click SEARCH;
  • choose an apartment or apartments and click BOOK NOW;
  • fill in the booking form, select payment method and confirm your reservation.

Please note that:

  • if you want to receive an invoice, you should provide company details in the reservation form,
  • The check in time is from 3 p.m. to 10 a.m. A late check-in (between 10 p.m. and 1 a.m.) may also be possible and a fee of 50 PLN is charged for late arrivals. Please call us in advance to make sure that a late check-in is possible.

Check-in

On your arrival day our representative is going to meet you in your apartment to give you a welcome, explain property rules and answer your questions.

In order to make checking in easier and quicker:

  • please provide the approximate time of your arrival in the reservation form,
  • call us the day before your arrival to confirm the check-in hour,
  • if your arrival time has changed please contact us immediately.

Please note that our customer service representative can only be there to welcome you if you let us know what time you’re going to arrive.

In order to check in:

  • you will need to show a valid identity card,
  • you will be asked to provide credit or debit card details as a security deposit,
  • If you can’t provide credit or debit card details, you will need to pay a security deposit of 500 PLN which is returnable on your departure day.

Please note that:

  • The check in time is from 3 p.m. to 10 a.m. A late check-in (between 10 p.m. and 1 a.m.) may also be possible and a fee of 50 PLN is charged for late arrivals. Please call us in advance to make sure that a late check-in is possible,
  • early arrivals are subject to availability because the check-out time is 11 a.m. and it takes time to clean the apartment properly but every effort will be made to accommodate them. If an early arrival is not possible, you can still leave your luggage in the apartment.

Check-out

In order to make checking out quicker, please call us the day before to confirm the time of your departure.

Before you leave your apartment, please make sure that all the equipment and the water taps have been turned off. Please remove all rubbish as well. Our cleaner is going to arrive shortly after your departure to check the apartment.

If you have left a security deposit, our representative is going to meet you before you leave to check the apartment for damage and to give you the money back.

Please note that:

  • the apartment must be vacated by 11 a.m. on your departure day;
  • if you would like to check out later than 11 a.m., every effort will be made to enable you to do so but late departures are generally subject to availability;
  • if you would like to leave your luggage after the check-out, it is also possible but it must be collected by 1 p.m.

Guest responsibilites

For the benefit of all our guests we want our accommodation to be a clean and pleasant place to stay. In order to achieve that we kindly ask you to respect the following property rules so that Friendly Inn Apartments could retain their unique character:

  • Please don’t smoke in your apartment and don’t light any candles. The smell of cigarettes and other substances people light up sticks around for a long time and it’s very hard to get rid of. A charge of 500 PLN may be applied if this rule has been broken,
  • Please tidy the apartment up and remove all rubbish on your departure day,
  • Don’t organize parties in your apartment and please remember that no noise is allowed after 10 p.m. A charge of 1000 PLN may be applied if this rule has been broken,
  • Please remember that the number of guests staying in the apartment should not exceed the number indicated in your reservation form,
  • Please do not rearrange the furniture nor the appliances. Simply enjoy the well thought out design of our apartments. Please note that you are responsible for any damage or breakages to the apartment,
  • Do not plug any appliances in except for computers, electric razors and hairdryers.